Refunds & Returns Policy
At pink-turkey-931490.hostingersite.com, we are committed to customer satisfaction and quality assurance. Our Refunds and Returns Policy ensures that our clients receive reliable support and fair resolution in the unlikely event of a product issue.
📦 Return Eligibility
Due to the sensitive nature of our products, returns are accepted only under the following conditions:
-
You received the wrong product (e.g., incorrect strain or form).
-
The product arrived damaged or compromised during transit.
-
Your package did not arrive within the estimated delivery window (based on tracking confirmation).
Note: We cannot accept returns of opened, used, or partially consumed products due to health, safety, and regulatory concerns.
💰 Refund Policy
You may be eligible for a full or partial refund under the following circumstances:
-
Your product was never delivered, and tracking confirms non-delivery.
-
You received an incorrect or defective product, and proof is provided within 72 hours of delivery.
-
Your order was cancelled before it was processed or shipped.
All refund requests must be submitted within 7 days of delivery. Refunds are processed within 3–7 business days once approved and will be returned to the original payment method.
🔁 Replacements
If your order qualifies for a return due to damage, loss, or error on our part, we may offer a replacement shipment at no additional cost, subject to availability.
📷 Proof Required
To process a return or refund, please provide:
-
A clear photo or video of the issue (damaged packaging, incorrect product, etc.).
-
Order number and full name.
-
Brief description of the problem.
Please send all refund or return requests to support@pink-turkey-931490.hostingersite.com with the subject line: “Refund/Return Request – [Order Number]”
❌ Non-Refundable Situations
We do not offer refunds or returns in the following cases:
-
Buyer’s remorse or change of mind.
-
Orders confiscated due to local laws or customs regulations (check your local laws before ordering).
-
Inaccurate shipping address provided by the customer.
-
Delay caused by customs or external shipping carriers.
📦 Cancellations
Orders may be cancelled within 12 hours of placement if they have not yet been processed or shipped. After that time, cancellations may not be possible.
📩 Need Help?
We’re here to help with any issues regarding your order. Please contact our support team
pink-turkey-931490.hostingersite.com reserves the right to update or modify this policy at any time. By placing an order, you agree to the terms stated in this Refunds and Returns Policy.